1. Who is responsible for your information?
Sunašce Mamino Citizens’ Association, Tax ID 115752592, registration number 28417543, is responsible for personal information collected through this website.
Contact us at sunanscemamino26@gmail.com, call 063 / 16-844-80, or write to 86Đ Zaplanjska Street, Belgrade.
2. Information we collect
When you use our contact form, we collect your name, email address, optional phone number, selected subject, and message. A request for help may contain sensitive personal details that you choose to share. Please include only information necessary for us to understand and respond to your request.
The help form on our home page prepares an email in your own email application. That message is not sent until you choose to send it.
3. Why we use your information
We use the information you provide to answer questions, assess requests for help, coordinate donations, volunteering or partnerships, and protect the safety and integrity of our services. We process this information with your consent and, where applicable, because it is necessary to respond to your request or pursue our legitimate charitable activities.
4. How information is stored and shared
Messages sent through the contact form are stored securely in our website system and are available only to authorized people who need them to respond. Our website and data-storage providers process information on our behalf. We do not sell personal information.
We keep information only for as long as reasonably necessary to respond, provide assistance, meet legal obligations, resolve disputes, and maintain appropriate records. The exact period depends on the nature of the request and applicable requirements.
5. Donations
Donations shown on this website are made by manual bank transfer. We do not collect card numbers, online-banking credentials, or donor payment details through this website. Your bank processes the transfer under its own privacy terms.
6. External services
Google Maps is blocked until you allow external content. If enabled, Google may receive technical data such as your IP address, browser, device information, and the page you visited. Instagram and other external links open websites governed by their own privacy policies.
7. Your rights
Subject to applicable law, you may ask to access, correct, delete, restrict, or object to our use of your personal information, or withdraw consent. You may also contact the competent data-protection authority if you believe your rights have been infringed.
8. Security and children
We use reasonable organizational and technical safeguards, but no internet transmission is completely risk-free. This site is intended for adults seeking or offering support. If you submit information about a child, share only what is necessary and only when you are authorized to do so.
9. Changes and contact
We may update this policy when our services or legal obligations change. The latest version will always appear on this page. For privacy questions or requests, email sunanscemamino26@gmail.com.
For details about browser storage and external content, read our Cookie Policy.